Joan,a New Manager,must Enforce Sales Report Deadlines,but Her Team Is

Multiple Choice

Joan,a new manager,must enforce sales report deadlines,but her team is struggling.She creates a new system to streamline the process and helps everyone understand why the deadlines are important.This is an example of which force for change?

A) demographic characteristics
B) shareholder,customer,and market changes
C) manager's behavior
D) human resource concerns
E) social and political pressures