Question 1

A pay structure,in which more efficient workers earn higher wages,as suggested by Frederick W.Taylor,is known as a(n)_____ system.

Accepted Answer

A) scale 
B) increasing wage 
C) differential rate 
D) wide wage 
E) merited pay

Question 2

A-Plus Manufacturing has a policy of using statistical sampling to locate errors by testing just some (rather than all)of the items in a particular production run.This strategy of minimizing errors is known as synergy.

Accepted Answer

A) True 
 B)False

Question 3

Understanding theoretical perspectives of management will help you understand why some practices are still favored,whether for right or wrong reasons.

Accepted Answer

A) True 
 B)False

Question 4

Joseph Juran defined quality as "fitness for use," which meant that ____.

Accepted Answer

A) a product or service should be priced competitively 
B) an organization should produce products that will help customers stay healthy 
C) companies should focus on products that help the community 
D) products should be very durable 
E) a product or service should satisfy a customer's real needs

Question 5

A large production company has been utilizing the Hawthorne effect in its 12 international factories,and it has seen great success from implementing the Hawthorne principles that propose that ____.

Accepted Answer

A) giving less attention to employees increases worker productivity 
B) increasing diversity results in increases in worker productivity 
C) increasing synergy increases worker productivity 
D) cutting costs through outsourcing harms employee morale and productivity 
E) giving more attention to employees increases worker productivity,if they think managers care about them

Question 6

The behavioral viewpoint developed over the following phases: _____.

Accepted Answer

A) early behaviorism,human relations movement,scientific management 
B) operations management,human relations movement,MBO phase 
C) early behaviorism,human relations movement,behavioral science 
D) early behaviorism,industrial,human relations movement 
E) early behaviorism,human relations movement,administrative phase

Question 7

Operations management focuses on managing the production and delivery of an organization's products or services _____.

Accepted Answer

A) more economically 
B) by utilizing motion studies 
C) with a more diverse workforce 
D) more effectively 
E) to more customers

Question 8

Compare an open and closed system.

Accepted Answer

The answer of Compare an open and closed system....

Question 9

Greg,the IT manager,feels that his employees lack the motivation to consistently meet department goals;therefore,the approach Greg and his supervisors need to take to better understand human actions to motivate their employees toward achievement is the ____ viewpoint.

Accepted Answer

A) synergy 
B) attitude 
C) behavioral 
D) classical 
E) scientific

Question 10

Ann,an industrial psychologist,has been studying Hugo Munsterberg's beliefs of human behavior in the workplace because she feels his principles could contribute to her industry,namely to determine which people are best suited to specific jobs,to identify the psychological conditions under which employees do their best work,and devise management strategies to influence employees to follow management's interests.

Accepted Answer

A) True 
 B)False

Question 11

To better meet corporate goals this year,Donna,a CEO,is encouraging her managers to focus on the major functions of management,which include ______.

Accepted Answer

A) planning,organizing,recruiting,monitoring,delegating 
B) recruiting,monitoring,delegating,coordinating 
C) planning,organizing,leading,controlling,arbitrating 
D) recruiting,planning,organizing,leading 
E) planning,organizing,leading,controlling

Question 12

Articulate why the classical viewpoint is important.Give an example.

Accepted Answer

The answer of Articulate why the classical viewpoint is important.Give...

Question 13

A local farmer grows and sells tomatoes and beans to the local grocers.Using the systems viewpoint,The tomatoes,beans and profits that are earned from the sales are known as a(n)_____.

Accepted Answer

A) input 
B) therblig 
C) transformational process 
D) result 
E) output

Question 14

The contingency viewpoint emphasizes that a manager's approach should vary according to-that is,be contingent on-costs and competition.

Accepted Answer

A) True 
 B)False

Question 15

Management science focuses on using behavioral techniques to aid in problem solving and decision making.

Accepted Answer

A) True 
 B)False

Question 16

Abraham Maslow said that all needs are equal in importance and need to be satisfied daily.

Accepted Answer

A) True 
 B)False

Question 17

In a fixed-learning system,company employees typically will participate in continuous learning,such as workshops on product improvements,more often than in organizations with an open system.

Accepted Answer

A) True 
 B)False

Question 18

The classical viewpoint of management emphasized ways to manage work more efficiently.

Accepted Answer

A) True 
 B)False

Question 19

The management of a facility that manufactures parts for car brakes has a policy of testing only some of the items in each production run to locate errors.This is an example of the ______ technique.

Accepted Answer

A) zero defects 
B) minimal defects 
C) JIT 
D) quality focus 
E) quality control

Question 20

Hugo Munsterberg was known as ____.

Accepted Answer

A) the father of scientific management 
B) a pioneer of scientific management 
C) the father of MBO 
D) the father of industrial psychology 
E) the originator of sociology

Exam 2: Management Theory: Essential Background for the Successful Manager

A pay structure,in which more efficient workers earn higher wages,as suggested by Frederick W.Taylor,is known as a(n) _____ system.

A-Plus Manufacturing has a policy of using statistical sampling to locate errors by testing just some (rather than all)of the items in a particular production run.This strategy of minimizing errors is known as synergy.

Understanding theoretical perspectives of management will help you understand why some practices are still favored,whether for right or wrong reasons.

Joseph Juran defined quality as "fitness for use," which meant that ____.

A large production company has been utilizing the Hawthorne effect in its 12 international factories,and it has seen great success from implementing the Hawthorne principles that propose that ____.

The behavioral viewpoint developed over the following phases: _____.

Operations management focuses on managing the production and delivery of an organization's products or services _____.

Compare an open and closed system.

Greg,the IT manager,feels that his employees lack the motivation to consistently meet department goals;therefore,the approach Greg and his supervisors need to take to better understand human actions to motivate their employees toward achievement is the ____ viewpoint.

To better meet corporate goals this year,Donna,a CEO,is encouraging her managers to focus on the major functions of management,which include ______.

Articulate why the classical viewpoint is important.Give an example.

A local farmer grows and sells tomatoes and beans to the local grocers.Using the systems viewpoint,The tomatoes,beans and profits that are earned from the sales are known as a(n) _____.

The contingency viewpoint emphasizes that a manager's approach should vary according to-that is,be contingent on-costs and competition.

Management science focuses on using behavioral techniques to aid in problem solving and decision making.

Abraham Maslow said that all needs are equal in importance and need to be satisfied daily.

In a fixed-learning system,company employees typically will participate in continuous learning,such as workshops on product improvements,more often than in organizations with an open system.

The classical viewpoint of management emphasized ways to manage work more efficiently.

The management of a facility that manufactures parts for car brakes has a policy of testing only some of the items in each production run to locate errors.This is an example of the ______ technique.

Hugo Munsterberg was known as ____.