Which of the Following Is True About the End User

Multiple Choice

Which of the following is true about the end user of IT,according to an SOA philosophy?

A) The end user should be thought of in the same way as an external customer.
B) The end user's needs should be considered secondary to customers' needs.
C) The end user's access to data should be limited to a specific geographic area due to security reasons.
D) Multi-channel service delivery should be available exclusively to end users and not customers.