When Preparing a Sales Volume Analysis by Customer Classification

Multiple Choice

When preparing a sales volume analysis by customer classification:

A) Management rarely finds the 80-20 principle in operation.
B) Customers can be classified by industry groups but not by channels of distribution.
C) This type of analysis is usually more fruitful when the customer groups are also analyzed by product line or territory.
D) Management should study its large accounts and not waste time and money on the small ones.
E) It is not useful to extend this analysis over several periods of time.