Question 1

All of the following tend to increase the quality of work performed,EXCEPT:

Accepted Answer

A)   job enrichment.
B)   job specialization.
C)   job rotation.
D)   natural grouping of tasks into one job.
E)   'B' and 'C' only. E

Question 2

Which of the following explicitly measures a composite of financial,customer,internal processes,and employee factors to reward executive performance?

Accepted Answer

A)   Profit sharing plans.
B)   ESOPs
C)   Gainsharing plans
D)   Share options
E)   None of the answers apply. E

Question 3

Research suggests that job enlargement increases employee motivation.

Accepted Answer

A) True 
 B)False  False

Question 4

After several years of difficult change,it is now a much flatter organization that places more responsibility with self-directed work teams.Explain what changes ClamCo probably made (or should have made)to align its reward system with this new corporate philosophy.

Accepted Answer

The answer of After several years of difficult change,it is...

Question 5

One element of self-leadership involves keeping track of our progress toward goals.

Accepted Answer

A) True 
 B)False

Question 6

Gainsharing plans are used mainly to measure performance of medical staff.

Accepted Answer

A) True 
 B)False

Question 7

Self-leadership provides a different way of thinking about motivating employees.Briefly explain how self-leadership differs from other applied motivation practices.Then,fully describe any three elements of the self-leadership model.

Accepted Answer

The answer of Self-leadership provides a different way of thinking...

Question 8

The economic benefits of job specialization were discovered in the 1950s.

Accepted Answer

A) True 
 B)False

Question 9

When applied to non-management employees,which of these has a relatively WEAK connection between the reward and individual effort?

Accepted Answer

A)   Piece rate pay
B)   Commissions
C)   Profit-sharing bonuses
D)   All of the answers are correct.
E)   Commissions and profit-sharing bonuses

Question 10

Skill-based pay plans give an employee a higher pay rate for those days that he or she performs two or more jobs at the same time.

Accepted Answer

A) True 
 B)False

Question 11

Job enlargement increases an employee's growth needs.

Accepted Answer

A) True 
 B)False

Question 12

__________ represents an employee's experienced meaningfulness in their work,a sense of self-determination,confidence in their abilities,and a sense that their work has an impact on the company's success?

Accepted Answer

A)   Positive self-talk
B)   Job specialization
C)   Empowerment
D)   Job rotation
E)   Core job characteristics

Question 13

Competency-based rewards tend to improve levels of product and service quality.

Accepted Answer

A) True 
 B)False

Question 14

Most employee benefits are based on which type of reward system?

Accepted Answer

A)   Membership of the organization
B)   Job status
C)   Individual job performance
D)   Competency
E)   Corporate performance

Question 15

Employees assembling complete computer modems would have higher task identity than those assembling only one component and passing it along to others for further assembly.

Accepted Answer

A) True 
 B)False

Question 16

A video journalist is someone who performs all jobs previously done by a traditional news team-from operating the camera to reporting the story.Thus,a video journalist is an example of job enlargement and job enrichment.

Accepted Answer

A) True 
 B)False

Question 17

Companies are applying job specialization when employees are made directly responsible for specific customers and having them communicate directly with those customers.

Accepted Answer

A) True 
 B)False

Question 18

Forming natural work units tends to increase task identity and task significance.

Accepted Answer

A) True 
 B)False

Question 19

Self-leadership suggests that goals should be set by the employee's supervisor with or without the employee's involvement.

Accepted Answer

A) True 
 B)False

Question 20

Scientific management includes which of the following?

Accepted Answer

A)   Assigning employees to fixed hourly wages.
B)   Systematically dividing a job into its smallest possible elements and assigning these divided tasks to employees who are best qualified to perform them.
C)   Combining tasks so employees perform an entire work process from beginning to end.
D)   Encouraging employees to set their own goals and have positive thoughts about their work performance.
E)   All of the answers are correct.

Exam 6: Applied Performance Practices

All of the following tend to increase the quality of work performed,EXCEPT:

Which of the following explicitly measures a composite of financial,customer,internal processes,and employee factors to reward executive performance?

Research suggests that job enlargement increases employee motivation.

After several years of difficult change,it is now a much flatter organization that places more responsibility with self-directed work teams.Explain what changes ClamCo probably made (or should have made)to align its reward system with this new corporate philosophy.

One element of self-leadership involves keeping track of our progress toward goals.

Gainsharing plans are used mainly to measure performance of medical staff.

Self-leadership provides a different way of thinking about motivating employees.Briefly explain how self-leadership differs from other applied motivation practices.Then,fully describe any three elements of the self-leadership model.

The economic benefits of job specialization were discovered in the 1950s.

When applied to non-management employees,which of these has a relatively WEAK connection between the reward and individual effort?

Skill-based pay plans give an employee a higher pay rate for those days that he or she performs two or more jobs at the same time.

Job enlargement increases an employee's growth needs.

__________ represents an employee's experienced meaningfulness in their work,a sense of self-determination,confidence in their abilities,and a sense that their work has an impact on the company's success?

Competency-based rewards tend to improve levels of product and service quality.

Most employee benefits are based on which type of reward system?

Employees assembling complete computer modems would have higher task identity than those assembling only one component and passing it along to others for further assembly.

A video journalist is someone who performs all jobs previously done by a traditional news team-from operating the camera to reporting the story.Thus,a video journalist is an example of job enlargement and job enrichment.

Companies are applying job specialization when employees are made directly responsible for specific customers and having them communicate directly with those customers.

Forming natural work units tends to increase task identity and task significance.

Self-leadership suggests that goals should be set by the employee's supervisor with or without the employee's involvement.

Scientific management includes which of the following?