Candace Recently Got Promoted to a Managerial Role in a Bureaucratic

Multiple Choice

Candace recently got promoted to a managerial role in a bureaucratic organization.The industry had been changing dramatically,and Candace suggested that the management team encourage employees to develop confidence by giving them some control and authority in order to create a more flexible,adaptable organization.Here,Candace is suggesting the use of _____ with employees.

A) smoothing
B) benchmarking
C) empowerment
D) cooptation
E) coalition