Question 1

Anderson Enterprises,an advertising firm,planned to make its communication process more efficient and effective and hence interviewed employees to collect details about the flow of information in the organization.Flow charts were then created that depicted the way information was passed on to every member in the team.They also prepared maps to show interaction between different departments.This approach helped the firm increase inter-departmental communication and reduce costs for the company.Which of the following approaches is being used by Anderson Enterprises?

Accepted Answer

A)  Social network analysis. 
B)  Just-in-time learning. 
C)  Rapid instructional design. 
D)  Cloud computing approach.

Question 2

Which of the following is a criticism of the traditional training design model?

Accepted Answer

A)  The trainer is the least important component of the design. 
B)  It is a linear approach driven by subject-matter experts. 
C)  It assumes that the training content is unstable. 
D)  It takes very little time compared to the rapid instructional design model.

Question 3

Which of the following statements about embedded learning is true?

Accepted Answer

A)  It excludes social learning. 
B)  Its products include task-specific, real-time content and simulation that are accessible during work, as well as real-time collaboration in virtual workspaces. 
C)  It is independent of knowledge management. 
D)  It focuses more on the development of competencies that can benefit the employee and the company over the long term.

Question 4

One principle of rapid instructional design (RID)is development of instructional content and process must be developed in close coordination with one another.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following statements is true of rapid instructional design (RID)?

Accepted Answer

A)  In rapid instructional design, resources that are devoted to design and delivery of instruction cannot be reallocated. 
B)  In rapid instructional design, instructional content and process can be developed independently of each other. 
C)  Rapid instructional design is a self-serviced, modifiable, and on-demand computing system that provides information technology infrastructure over a network. 
D)  Rapid instructional design refers to the company that rents out access to software for a specific application.

Question 6

Social networking platforms will never be part of learning management systems.

Accepted Answer

A) True 
 B)False

Question 7

The difference between formal training programs and embedded learning is that:

Accepted Answer

A)  embedded learning focuses more on the development of competencies that can benefit the employee and the company over the long term. 
B)  formal training programs include task-specific, real-time content and simulation that are accessible during work, as well as real-time collaboration in virtual workspaces. 
C)  formal training programs focus on providing short-term oriented learning that the employee needs to complete key job tasks. 
D)  embedded learning focuses on learning that is integrated with knowledge management and that occurs on the job as needed.

Question 8

All of the following are examples of RID strategies EXCEPT _____.

Accepted Answer

A)  combining different steps of the design process such as analyses and evaluation 
B)  conducting separate analyses of training needs and learning outcomes 
C)  developing instruction around job aids 
D)  using shortcuts (e.g., use existing records for needs assessment; conduct focus groups)

Question 9

Virtual team members need training only in technical skills and competencies and not in teamwork skills.

Accepted Answer

A) True 
 B)False

Question 10

Identify the future trends that will affect training.

Accepted Answer

The answer of Identify the future trends that will affect...

Question 11

_____ refers to work that is conducted in a remote location where the employee has limited contact with peers but is able to communicate electronically.

Accepted Answer

A)  Blended learning 
B)  Telecommuting 
C)  Cloud computing 
D)  Teleimmersion

Question 12

The key decision for companies is not whether to outsource training but rather how much training to outsource.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following is a trend in the delivery of training?

Accepted Answer

A)  Managers demanding longer training courses. 
B)  Managers demanding the training courses to include excessive content. 
C)  Managers reducing the number of on-the-job training opportunities. 
D)  Managers being asked to act as coaches to supplement training.

Question 14

Which of the following is true of high-performance work systems?

Accepted Answer

A)  These systems place the least importance on interpersonal skills. 
B)  Employees need to focus on developing technical skills only. 
C)  Total quality management has no relevance to such systems. 
D)  Employees need to understand the entire service and production system.

Question 15

Which of the following involves collaboration and nonlearning technologies,such as microblogs,and is integrated with knowledge management?

Accepted Answer

A)  Transformative learning. 
B)  Embedded learning. 
C)  Experimental learning. 
D)  Adventure learning.

Question 16

A company that rents out access to software for a specific application is called a(n)_____.

Accepted Answer

A)  storage service provider 
B)  internet service provider 
C)  application service provider 
D)  network service provider

Question 17

What is performance analysis approach? Suggest the ways in which training departments will need to be involved.

Accepted Answer

The answer of What is performance analysis approach? Suggest the...

Question 18

Increased use of contingent workers and increased flexibility to meet customer needs will lead training departments to have a greater focus on _____.

Accepted Answer

A)  traditional training methods 
B)  lecture and presentation methods 
C)  expert systems and electronic performance support systems 
D)  classroom training

Question 19

Social network analysis:

Accepted Answer

A)  is an application that suggests how to modify behavior and be more responsive to team members. 
B)  provides realistic, life-sized holographic projections in which employees can hear and see collaborators as if they were physically present in the office. 
C)  identifies performance gaps or deficiencies and examines training as one possible solution for the business units. 
D)  is a mapping tool that can be used to reduce costs and improve communications within an organization.

Question 20

_____ refers to learning with and from others through face-to-face interactions occurring in classrooms,conferences,and group meetings,as well as online.

Accepted Answer

A)  Transformative learning 
B)  Experimental learning 
C)  Social learning 
D)  Discovery learning

Exam 11: The Future of Training and Development

Which of the following is a criticism of the traditional training design model?

Which of the following statements about embedded learning is true?

One principle of rapid instructional design (RID)is development of instructional content and process must be developed in close coordination with one another.

Which of the following statements is true of rapid instructional design (RID) ?

Social networking platforms will never be part of learning management systems.

The difference between formal training programs and embedded learning is that:

All of the following are examples of RID strategies EXCEPT _____.

Virtual team members need training only in technical skills and competencies and not in teamwork skills.

Identify the future trends that will affect training.

_____ refers to work that is conducted in a remote location where the employee has limited contact with peers but is able to communicate electronically.

The key decision for companies is not whether to outsource training but rather how much training to outsource.

Which of the following is a trend in the delivery of training?

Which of the following is true of high-performance work systems?

Which of the following involves collaboration and nonlearning technologies,such as microblogs,and is integrated with knowledge management?

A company that rents out access to software for a specific application is called a(n) _____.

What is performance analysis approach? Suggest the ways in which training departments will need to be involved.

Increased use of contingent workers and increased flexibility to meet customer needs will lead training departments to have a greater focus on _____.

Social network analysis:

_____ refers to learning with and from others through face-to-face interactions occurring in classrooms,conferences,and group meetings,as well as online.