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    Business Driven Technology Study Set 4
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    Exam 11: Building a Customer-Centric Organizationcustomer Relationship Management
  5. Question
    Call Scripting Systems Gather Product Details and Issue Resolution Information
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Call Scripting Systems Gather Product Details and Issue Resolution Information

Question 77

Question 77

True/False

Call scripting systems gather product details and issue resolution information that can be automatically generated into a script for the representative to read to the customer.

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