Multiple Choice
Which of the following operational CRM technologies does the marketing department typically use?
A) Contact center, web-based self-service, call scripting
B) Contact center, cross-selling and up-selling, web-based self-service
C) List generator, opportunity management, cross-selling and up-selling
D) List generator, campaign management, cross-selling and up-selling
Correct Answer:
Verified
Correct Answer:
Verified
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