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    Exam 11: Building a Customer-Centric Organization Customer Relationship Management
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    What Is a Place Where Customer Service Representatives Answer Customer
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What Is a Place Where Customer Service Representatives Answer Customer

Question 46

Question 46

Multiple Choice

What is a place where customer service representatives answer customer inquiries and solve problems, usually by email, chat, or phone?


A) Contact center
B) Web-based Self-service
C) Call scripting system
D) Uplift modeling

Correct Answer:

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