Multiple Choice
An online retail website has a low rate of customer retention. Which of the following would be the most effective way to help the company increase its retention rate?
A) using uninvited pop-up chat to encourage customers to buy products
B) using a CRM system to track customer behavior when they visit the site
C) promoting the website through conventional advertising to gain visibility
D) building seamless financial workflows
Correct Answer:

Verified
Correct Answer:
Verified
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