Question 1

Which of the following is not likely to be a source of coordination problems for a distributed team?

Accepted Answer

A)  Adapting to cultural diversity 
B)  Different assumptions about tasks and assignments 
C)  Too few social cues 
D)  Too many social cues

Question 2

All of the following are advantages of having a diverse team except _____.

Accepted Answer

A)  members of diverse teams tend to bring more resources (e.g.,experience,information,and skills)
To the team 
B)  diverse teams tend to have broader and more diverse external networks to draw on for support 
C)  diverse teams don't have to spend as much time on team process issues 
D)  all of the above

Question 3

On a recent hospital visit,you notice that visitors seem to pay more attention to doctors who wear long white coats than they do to doctors who wear short white coats (who are typically residents at the hospital.)
The long white coat is a _____.

Accepted Answer

A)  situational cue 
B)  dynamic cue 
C)  static cue 
D)  required cue

Question 4

Team members who have the following characteristics are more likely to perform well in diverse teams.

Accepted Answer

A)  openness to experience 
B)  high need for cognition 
C)  both a and b 
D)  psychological transparency

Question 5

A virtual team is also called a _____.

Accepted Answer

A)  traditional team 
B)  distributed team 
C)  face-to-face team 
D)  co-located team

Question 6

People who are high on openness to experience have the following characteristics.

Accepted Answer

A)  More willing to consider different opinions 
B)  Less dogmatic in their ideas 
C)  Less likely to deny conflicts 
D)  All of the above

Question 7

You are meeting your new boss,Dr.Kim,for first time. You notice that Dr.Kim tends to interrupt you when you're speaking,and you interpret this to mean that Dr.Kim is not receptive to what you are saying. Dr.Kim's habit of interrupting you when you speak is an example of _____.

Accepted Answer

A)  a situational cue 
B)  a dynamic cue 
C)  a static cue 
D)  an interdependent cue

Question 8

Which of the following factors influence whether the advantages or disadvantages of a diverse team are likely to emerge?

Accepted Answer

A)  relevance of diversity to the task 
B)  relevance of diversity to team members 
C)  differential impact of diversity on team members 
D)  all of the above

Question 9

Organizations that promote a _____ culture are _____ to benefit from diversity.

Accepted Answer

A)  collectivist,less likely 
B)  individualistic,more likely 
C)  collectivist,more likely 
D)  creative,less likely

Question 10

To build team cohesiveness,it is important to _____.

Accepted Answer

A)  resist the urge to give the team a name 
B)  not exchange too much personal information 
C)  encourage team members to respect cultural traditions and differences 
D)  all of the above

Question 11

Research on distributed teams suggests that they differ from co-located teams. Which of the following is not one of those differences?

Accepted Answer

A)  more likely to be diverse 
B)  more likely to be flexible 
C)  more likely to bridge functions,departments,and organizations 
D)  more likely to be small and intimate

Question 12

Describe the three categories of social cues that must be managed in virtual teams,as well as why they are important to manage.

Accepted Answer

The answer of Describe the three categories of social cues...

Question 13

Lee walks into a meeting and notices the places where people are seated. Lee is paying attention to a _____.

Accepted Answer

A)  dynamic cue 
B)  static cue 
C)  situational cue 
D)  all of the above

Question 14

The way someone is sitting at a meeting is an example of a situational cue.

Accepted Answer

A) True 
 B)False

Question 15

Hallowell defines "the human moment" as _____.

Accepted Answer

A)  an authentic psychological encounter that can happen only when two people share the same physical space 
B)  a moment in which two people face a critical decision point about their relationship 
C)  the moment in which trust begins in a relationship 
D)  the moment in which a person begins to identify with a group

Question 16

According to the similarity-attraction theory ________________.

Accepted Answer

A)  people categorize themselves and others into social categories 
B)  people who share the same social categories tend to see each other as more similar and their interactions with each other as easier 
C)  both a and b 
D)  none of the above

Question 17

Diversity among team members affects _____.

Accepted Answer

A)  the variety of cognitive resources the team members bring to the team 
B)  the processes by which team members interact 
C)  the team's ability to be a high-performing team 
D)  all of the above

Question 18

The "equalization phenomenon" refers to the equal effectiveness of co-located and distributed teams.

Accepted Answer