For Many Years,the Same First-Line Manager Supervised the Preparation of Campbell

Multiple Choice

For many years,the same first-line manager supervised the preparation of Campbell soups.He knew,for instance,that the thermometer on one vat consistently read 2 degrees higher than it actually was.He also knew by smell and consistency when to add additional ingredients and when a soup was ready for canning.A year before his retirement,Campbell hired knowledge workers to follow him around and collect his information.The knowledge workers were able to use ____ to create computer systems that could smell soups and know when they were finished cooking.

A) a transaction-processing system
B) a management information system
C) a decision support system
D) artificial intelligence
E) an executive information system