Question 1

A(n)____ is an interactive computer system that locates and presents information needed by a manager to support the decision-making process.

Accepted Answer

A) management information system 
B) transaction-processing system 
C) decision support system 
D) hypertext system 
E) environmental monitoring system

Question 2

The stock market is down 200 points.This is an example of ____ information.

Accepted Answer

A) inaccurate 
B) perceptually incorrect 
C) statistically skewed 
D) incomplete 
E) irrelevant

Question 3

Netflix announced it was separating streaming from DVD mail rentals on to two separate web sites.A month later,after significant consumer complaint,it announced that it was keeping both functions on the Netflix website.Its ____ was responsible for these decisions.

Accepted Answer

A) top management 
B) middle management 
C) first-line supervision 
D) staff level 
E) functional level

Question 4

The information systems department is

Accepted Answer

A) not part of an organization's hierarchy. 
B) purely a staff department. 
C) composed of both knowledge workers and data workers. 
D) not a functional department. 
E) All of these choices

Question 5

Which of the following statements describes a behavioral effect of information systems?

Accepted Answer

A) Some employees feel isolated. 
B) Some employees feel excited about having their jobs enriched. 
C) Some employees will be able to work at home. 
D) Some employees will feel they are constantly connected to work. 
E) All of these choices

Question 6

The real test of the value of an information system is

Accepted Answer

A) its costs. 
B) the competitive advantage it provides. 
C) the clarity and ease of use of its printouts. 
D) the extent to which other organizations want to emulate it. 
E) how it can be used.

Question 7

Describe an expert system.

Accepted Answer

The answer of Describe an expert system....

Question 8

Briefly describe the negative effects of information systems on employee behavior in organizations.

Accepted Answer

The answer of Briefly describe the negative effects of information...

Question 9

____________________ refers to the resources used by an organization to manage information that it needs in order to carry out its mission.

Accepted Answer

The answer of ____________________ refers to the resources used by...

Question 10

Each business function¾marketing,human resources,accounting,operations,finance¾has its own ____________________ requirements.

Accepted Answer

The answer of Each business function¾marketing,human resources,accounting,operations,finance¾has its own ____________________...

Question 11

____________________ are designed to assist with decisions and problems such as "What lines of business should we be in five years from now?"

Accepted Answer

The answer of ____________________ are designed to assist with decisions...

Question 12

Information technology has one type¾electronic.

Accepted Answer

A) True 
 B)False

Question 13

Information systems can lead to employees' feeling ____________________ as they gain more access to information from computers and are able to work in more remote locations.

Accepted Answer

The answer of Information systems can lead to employees' feeling...

Question 14

For many years,the same first-line manager supervised the preparation of Campbell soups.He knew,for instance,that the thermometer on one vat consistently read 2 degrees higher than it actually was.He also knew by smell and consistency when to add additional ingredients and when a soup was ready for canning.A year before his retirement,Campbell hired knowledge workers to follow him around and collect his information.The knowledge workers were able to use ____ to create computer systems that could smell soups and know when they were finished cooking.

Accepted Answer

A) a transaction-processing system 
B) a management information system 
C) a decision support system 
D) artificial intelligence 
E) an executive information system

Question 15

At which level of an organization is the need for a broad,general kind of information across a variety of time frames greatest?

Accepted Answer

A) Top management 
B) Middle management 
C) First-line supervision 
D) Staff level 
E) Functional level

Question 16

A limitation of information systems is that the systems are not suitable for all tasks or problems.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following factors determines the need for information management rather than the kind of information needed?

Accepted Answer

A) Environment and organizational size 
B) Organizational level and functional area involved 
C) Environment and organizational level 
D) Size and functional area involved 
E) Size and organizational level

Question 18

Hard drives and flash drives are common forms of

Accepted Answer

A) input devices. 
B) output devices. 
C) storage devices. 
D) artificial intelligence. 
E) expert systems.

Question 19

The last step in establishing an information system is to test the system and make appropriate modifications.

Accepted Answer

A) True 
 B)False

Question 20

Organizations would use preliminary controls to ensure that

Accepted Answer

A) the information gathered is complete and relevant. 
B) the information is effectively used. 
C) only authorized persons in the organization have access to sensitive information. 
D) the right information leaves the organization. 
E) the information leaving the organization is accurate.

Exam 22: Managing Information and Information Technology

A(n) ____ is an interactive computer system that locates and presents information needed by a manager to support the decision-making process.

The stock market is down 200 points.This is an example of ____ information.

Netflix announced it was separating streaming from DVD mail rentals on to two separate web sites.A month later,after significant consumer complaint,it announced that it was keeping both functions on the Netflix website.Its ____ was responsible for these decisions.

The information systems department is

Which of the following statements describes a behavioral effect of information systems?

The real test of the value of an information system is

Describe an expert system.

Briefly describe the negative effects of information systems on employee behavior in organizations.

____________________ refers to the resources used by an organization to manage information that it needs in order to carry out its mission.

Each business function¾marketing,human resources,accounting,operations,finance¾has its own ____________________ requirements.

____________________ are designed to assist with decisions and problems such as "What lines of business should we be in five years from now?"

Information technology has one type¾electronic.

Information systems can lead to employees' feeling ____________________ as they gain more access to information from computers and are able to work in more remote locations.

At which level of an organization is the need for a broad,general kind of information across a variety of time frames greatest?

A limitation of information systems is that the systems are not suitable for all tasks or problems.

Which of the following factors determines the need for information management rather than the kind of information needed?

Hard drives and flash drives are common forms of

The last step in establishing an information system is to test the system and make appropriate modifications.

Organizations would use preliminary controls to ensure that