Question 1

According to the text case, which of the following is not an IT risk?

Accepted Answer

A)  Program Risk 
B)  Market Risk 
C)  Business Operations Risk 
D)  Technology Risk

Question 2

Implementing e-business applications, such as enterprise resource management or customer relationship management, requires a _______________ of core business processes, both internally and with supply chain partners.

Accepted Answer

The answer of Implementing e-business applications, such as enterprise resource...

Question 3

According to the text case, the Avnet Marshall Company locates IT application development projects within the business units that are involved in the e-business initiative.

Accepted Answer

A) True 
 B)False

Question 4

The _______________ model requires you to be among the first to market and to remain ahead of competition by continuously innovating. Examples are Amazon.com and E*TRADE.

Accepted Answer

A)  self-service innovator 
B)  supply chain innovator 
C)  channel mastery 
D)  market creator

Question 5

The acronym SWOT stands for strengths, weaknesses, opportunities, and _______________.

Accepted Answer

The answer of The acronym SWOT stands for strengths, weaknesses,...

Question 6

The strategic development component of the business/IT planning process involves developing business strategies that support a company's business vision, such as using information technology to create innovative e-business systems that focus on customer and business value.

Accepted Answer

A) True 
 B)False

Question 7

Cost is the smallest obstacle to implementation of a knowledge management application.

Accepted Answer

A) True 
 B)False

Question 8

According to the textbook case, all of the following were causes for the failure of the Iridium project except:

Accepted Answer

A)  the service was too expensive. 
B)  the phone only worked outdoors. 
C)  the original phone was too bulky. 
D)  the phones were never properly tested.

Question 9

A demand for better and more convenient solutions is a _______________ trend that is shaping strategic business/IT planning.

Accepted Answer

A)  technology 
B)  competitive imperatives 
C)  deregulation 
D)  customer sophistication/expectations

Question 10

Which of the following is the biggest obstacle to knowledge management systems?

Accepted Answer

A)  Cost 
B)  Immature technology 
C)  User resistance to sharing knowledge 
D)  Immaturity of knowledge management industry

Question 11

The _______________ component of the business/IT planning process involves making strategic IT choices that reflect an information technology architecture designed to support a company's e-business and other business/IT initiatives.

Accepted Answer

A)  resource management 
B)  technology architecture 
C)  strategic development 
D)  All of the choices are correct.

Question 12

_______________ planning involves the setting of objectives and the development of procedures, rules, schedules, and budgets.

Accepted Answer

A)  Strategic 
B)  Operational 
C)  Tactical 
D)  All of the choices are correct.

Question 13

Which of the following is the initial stage of an organizational transformation?

Accepted Answer

A)  Business scope redefinition 
B)  Localized implementation 
C)  Business process redesign 
D)  Business network redesign

Question 14

According to the text, creating leadership resolve is part of the build commitment process of change management.

Accepted Answer

A) True 
 B)False

Question 15

Before beginning development of a new application, don't just ask users what they want; find out what they __________.

Accepted Answer

The answer of Before beginning development of a new application,...

Question 16

A situation where previously regulated markets are opening is a _______________ trend that is shaping strategic business/IT planning.

Accepted Answer

A)  technology 
B)  competitive imperatives 
C)  deregulation 
D)  customer sophistication/expectations

Question 17

According to the text case, Avnet Marshal's innovative e-business applications help its customers design custom microprocessor chips.

Accepted Answer

A) True 
 B)False

Question 18

CRM is designed to implement a business strategy of using IT to support _______________ for all areas of a company.

Accepted Answer

The answer of CRM is designed to implement a business...

Question 19

Which of the following is the final stage of an organizational transformation?

Accepted Answer

A)  Business scope redefinition 
B)  Localized implementation 
C)  Business process redesign 
D)  Business network redesign

Question 20

An IT organization should include support for developing and maintaining inter-enterprise supply chain applications, integrated enterprise resource planning, and customer relationship management applications.

Accepted Answer

A) True 
 B)False

Exam 11: Developing Businessit Strategies

According to the text case, which of the following is not an IT risk?

Implementing e-business applications, such as enterprise resource management or customer relationship management, requires a _______________ of core business processes, both internally and with supply chain partners.

According to the text case, the Avnet Marshall Company locates IT application development projects within the business units that are involved in the e-business initiative.

The _______________ model requires you to be among the first to market and to remain ahead of competition by continuously innovating. Examples are Amazon.com and E*TRADE.

The acronym SWOT stands for strengths, weaknesses, opportunities, and _______________.

The strategic development component of the business/IT planning process involves developing business strategies that support a company's business vision, such as using information technology to create innovative e-business systems that focus on customer and business value.

Cost is the smallest obstacle to implementation of a knowledge management application.

According to the textbook case, all of the following were causes for the failure of the Iridium project except:

A demand for better and more convenient solutions is a _______________ trend that is shaping strategic business/IT planning.

Which of the following is the biggest obstacle to knowledge management systems?

The _______________ component of the business/IT planning process involves making strategic IT choices that reflect an information technology architecture designed to support a company's e-business and other business/IT initiatives.

_______________ planning involves the setting of objectives and the development of procedures, rules, schedules, and budgets.

Which of the following is the initial stage of an organizational transformation?

According to the text, creating leadership resolve is part of the build commitment process of change management.

Before beginning development of a new application, don't just ask users what they want; find out what they __________.

A situation where previously regulated markets are opening is a _______________ trend that is shaping strategic business/IT planning.

According to the text case, Avnet Marshal's innovative e-business applications help its customers design custom microprocessor chips.

CRM is designed to implement a business strategy of using IT to support _______________ for all areas of a company.

Which of the following is the final stage of an organizational transformation?

An IT organization should include support for developing and maintaining inter-enterprise supply chain applications, integrated enterprise resource planning, and customer relationship management applications.