Zachary, a Manager at ExecuComp, Receives Quarterly Reports, Which Tracks

Multiple Choice

Zachary, a manager at ExecuComp, receives quarterly reports, which tracks his department's production statistics. However, these reports lack key information regarding reject rates. Which of the following components of the control model need improvement?

A) Measuring actual performance
B) The planning and setting of performance standards
C) SWOT analysis
D) The ability to take corrective action when necessary
E) All of these