Physical Goods Can Be Differentiated from Services in the Operations

Multiple Choice

Physical goods can be differentiated from services in the operations management process by:

A) Longer lead times and they can be inventoried.
B) More capital intensive and short lead times.
C) More labor intensive and longer lead times.
D) More expensive and easier to control. Physical goods typically have longer lead times than services and can be inventoried (services typically cannot) .