When Monty Asked the Prospect for Her Order,she Responded,"I've Listened

Multiple Choice

When Monty asked the prospect for her order,she responded,"I've listened to your presentation,and I'm still not convinced your brand of paint is superior to the one we currently use.Thanks but no thanks." Monty should use a _____ question to point the prospect back to the areas of the sales presentation when the prospect agreed with his statements.

A) direct
B) nondirective
C) redirect
D) directional
E) rephrasing