Multiple Choice
A service recovery process
A) follows every service transaction.
B) is an implicit service.
C) is rapid compensation for a service failure.
D) is none of the above.
Correct Answer:
Verified
Correct Answer:
Verified
Related Questions
Q3: Which of the following is considered a
Q4: Implicit service is also known as tangible
Q5: The customer is a part of the
Q6: Which of the following is NOT included
Q7: Which of the following is the main
Q9: The major difference between the service delivery
Q10: McDonald's uses what Levitt refers to as
Q11: Which of the following is NOT a
Q12: Which of the following is NOT a
Q13: High-contact services are more likely to be