Question 1

An informal organization can be a valuable asset to managers attempting to create an environment of harmony among workers and establish the corporate culture.

Accepted Answer

A) True 
 B)False

Question 2

During the past six years, the marketing department manager at Creative Concepts International made a strong push to hire mover/shaker professionals that had superior performance records prior to joining this company. It didn't take long for these enthusiastic marketers to recognize the many talents within their department. They marveled at how much they were like each other and how they seemed to agree with each other's work styles and ideas. After a while, it became difficult for others in the organization to present to this group. If the idea did not originate within the marketing department, marketers did not give it much credence. Management counselors would describe this phenomenon as ______

Accepted Answer

A)  departmentalization clique 
B)  interoffice competition 
C)  forward thinking friction 
D)  groupthink

Question 3

Departmentalization by function groups employees based on similar skills, expertise, or resource use.

Accepted Answer

A) True 
 B)False

Question 4

An advantage of departmentalization is groupthink.

Accepted Answer

A) True 
 B)False

Question 5

According to Weber, a bureaucrat is a middle manager whose job is to implement top management's orders.

Accepted Answer

A) True 
 B)False

Question 6

Most companies are no longer self-sufficient or self-contained.

Accepted Answer

A) True 
 B)False

Question 7

The more standardized the work, the wider the span of control.

Accepted Answer

A) True 
 B)False

Question 8

Organizing the structure of the company means deciding how many jobs need to be done and who is responsible for doing them.

Accepted Answer

A) True 
 B)False

Question 9

Today's preference for flat rather than tall organization structures is mainly due to a flat organization's ability to:

Accepted Answer

A)  encourage esprit de corps among employees in various departments. 
B)  increase the cost of labor through economies of scale. 
C)  respond readily to customer demands. 
D)  increase sales through multiple customer contacts by several layers of management.

Question 10

__________ refer to those functions that an organization does as well as, or better than, any other organization in the world

Accepted Answer

A)  Primary functions 
B)  Comparative strengths 
C)  Residual functions 
D)  Core competencies

Question 11

JayLo Corporation has experienced rapid growth during its five years of existence. While still relatively small, JayLo is now big enough that Jessa, the firm's CEO, has decided to organize the firm into functional departments. Jessa can likely expect which of the following to occur?

Accepted Answer

A)  Quick company response to a change in the business environment 
B)  Excellent communications between different departments 
C)  Increase in scope of the performance of functions 
D)  Opportunities for employees to develop their skills in depth

Question 12

Campbell is a middle manager for a bureaucratic organization. According to Max Weber's views on bureaucratic organizations, Campbell's function within the organization is to:

Accepted Answer

A)  make key operating decisions. 
B)  evaluate the daily performance of first-line employees. 
C)  ensure the organization achieves esprit de corps. 
D)  implement the decisions of top management.

Question 13

Line organizations follow Fayol's traditional management rules.

Accepted Answer

A) True 
 B)False

Question 14

Max Weber's principles of organization were similar to those of Henri Fayol.

Accepted Answer

A) True 
 B)False

Question 15

A firm's formal organization would be better suited than its informal organization to:

Accepted Answer

A)  create an atmosphere of friendship and camaraderie among workers. 
B)  find answers to critical problems that require logical analysis. 
C)  find creative solutions to short-term problems. 
D)  find a way around bureaucratic rules and regulations in order to get things done quickly.

Question 16

Cardinal Foods is a wholesaler serving grocery stores. High-tech communications allows Cardinal to work closely with its suppliers and customers in real time. Networking allows these organizations to operate more efficiently.

Accepted Answer

A) True 
 B)False

Question 17

An organization that has contact people at the top and the chief executive officer at the bottom is known as a(n):

Accepted Answer

A)  bureaucracy. 
B)  oligarchy. 
C)  improvised organization. 
D)  inverted organization.

Question 18

The degree to which an organization allows lower-level managers to make decisions reflects the degree of decentralization.

Accepted Answer

A) True 
 B)False

Question 19

The process of setting up individual departments to do specialized tasks is called job specialization.

Accepted Answer

A) True 
 B)False

Question 20

The virtual corporation does all its business online with partners considered a permanent part of the network.

Accepted Answer

A) True 
 B)False

Exam 8: Structuring Organizations for Todays Challenges

An informal organization can be a valuable asset to managers attempting to create an environment of harmony among workers and establish the corporate culture.

Departmentalization by function groups employees based on similar skills, expertise, or resource use.

An advantage of departmentalization is groupthink.

According to Weber, a bureaucrat is a middle manager whose job is to implement top management's orders.

Most companies are no longer self-sufficient or self-contained.

The more standardized the work, the wider the span of control.

Organizing the structure of the company means deciding how many jobs need to be done and who is responsible for doing them.

Today's preference for flat rather than tall organization structures is mainly due to a flat organization's ability to:

__________ refer to those functions that an organization does as well as, or better than, any other organization in the world

JayLo Corporation has experienced rapid growth during its five years of existence. While still relatively small, JayLo is now big enough that Jessa, the firm's CEO, has decided to organize the firm into functional departments. Jessa can likely expect which of the following to occur?

Campbell is a middle manager for a bureaucratic organization. According to Max Weber's views on bureaucratic organizations, Campbell's function within the organization is to:

Line organizations follow Fayol's traditional management rules.

Max Weber's principles of organization were similar to those of Henri Fayol.

A firm's formal organization would be better suited than its informal organization to:

Cardinal Foods is a wholesaler serving grocery stores. High-tech communications allows Cardinal to work closely with its suppliers and customers in real time. Networking allows these organizations to operate more efficiently.

An organization that has contact people at the top and the chief executive officer at the bottom is known as a(n) :

The degree to which an organization allows lower-level managers to make decisions reflects the degree of decentralization.

The process of setting up individual departments to do specialized tasks is called job specialization.

The virtual corporation does all its business online with partners considered a permanent part of the network.