In Terms of Website Design and the Online Customer Experience

Multiple Choice

In terms of website design and the online customer experience, community refers to

A) an information system where anyone can post content depending upon his or her level of self-disclosure.
B) websites that allow people to congregate in online chat rooms to exchange views on topics of common interest.
C) a social network of individuals who interact through specific media, potentially crossing geographical and political boundaries, in order to pursue mutual interests or goals.
D) user-to-user communications hosted by a company to enhance customer experience and build favorable buyer-seller relationships.
E) a customer's network of family, friends, acquaintances, and co-workers with whom he or she communicates on regular basis.