Multiple Choice
Airline load factor refers to
A) the percentage of paying customer seats flown one mile plus frequent flyer redemption seats flown one mile.
B) the percentage of empty seats on a plane compared to its total capacity.
C) the percentage of available seats flown one mile occupied by a paying customer.
D) the percentage of seats that are overbooked on any given flight to prevent profit shortfalls for "no shows."
E) the total of all paid seats plus all luggage overcharges and all purchased beverages, meals, and other amenities or additional services, per flight.
Correct Answer:

Verified
Correct Answer:
Verified
Q16: In the seven Ps of services marketing,
Q18: With respect to social marketing, nonprofit organizations
Q22: The two basic components of a customer's
Q37: Services such as restaurants and child care
Q45: Ron had a craving for sushi so
Q54: According to the service continuum,what are offerings
Q72: Services provided by specialized professionals,such as medical
Q115: The concept of internal marketing is based
Q116: Service firms can manage their physical environment
Q126: A publicity tool frequently used by nonprofit