According to Robert Stephens of the Geek Squad, the Biggest

Multiple Choice

According to Robert Stephens of the Geek Squad, the biggest complaint about technical support people is

A) their inability to communicate in laymen's terms.
B) that they are difficult to understand.
C) that they take too long to answer the telephone.
D) that they lack product knowledge.
E) that they are rude and egotistical.