Sergi Began His Sales Presentation by Saying,"I'm New at Selling

Multiple Choice

Sergi began his sales presentation by saying,"I'm new at selling safety equipment,so I was wondering if you could tell me what you believe are the attributes of our product that helps you be our number one re-seller." What kind of approach is Sergi using with his customer?

A) customer centric approach
B) low-profile approach
C) FAB approach
D) customer knowledge approach
E) opinion approach