Imagine You Sell Pet Supplies to Pet Store Owners

Multiple Choice

Imagine you sell pet supplies to pet store owners.What should you do when you have converted a prospect into a customer?

A) reduce your account penetration
B) only follow up if you have something new to sell the customer
C) avoid involvement in little complaints between your customer and your company's accounting department
D) keep your word
E) focus on new prospects-existing clients tend to remain with you and your company; hence, less attention should be spent on this account