Multiple Choice
What do purchasing agents expect of business salespeople?
A) plan their sales calls
B) be truthful and follow through after the sale
C) speak well of others including competitors
D) think of themselves as professionals and act as one
E) all of these choices are correct
Correct Answer:
Verified
Correct Answer:
Verified
Q2: Service refers to the process that buyers
Q11: A salesperson just noticed he lost an
Q14: If a salesperson learns he has lost
Q21: Because customer complaints often become less significant
Q24: Which of the following is NOT a
Q47: One month after selling a new photocopier
Q48: Which of the following terms describes the
Q62: Why shouldn't a salesperson have unlimited optimism?
Q68: Customers' purchase satisfaction is to a certain
Q75: Which of the following statements about customer