A Salesperson Just Noticed He Lost an Important Client to the Competition.He

Multiple Choice

A salesperson just noticed he lost an important client to the competition.He decides to do all of the following: Visit the business to investigate, remain professional and friendly while engaging the lost client to determine why he lost the business.What behaviour is this salesperson demonstrating?

A) always selling, no matter what
B) being aggressive and pushy
C) building a professional reputation
D) cross-selling other products and services his company sells
E) persevering