You Are Responsible for Physical Distribution of Your Company's Service

Multiple Choice

You are responsible for physical distribution of your company's service and should focus on:

A) ensuring the intangibility of the service so that physical distribution becomes a less important factor
B) minimizing wait times, managing service capacity, and providing delivery through distribution channels
C) making sure production and consumption are simultaneous
D) setting quality standards, choosing faster transportation modes, and using safety stock
E) customer-oriented order processing and inventory control