Question 1

Which of the following is NOT an objective of departmental ethics training?

Accepted Answer

A) Recognizing the ethical issue 
B) Discussing options for an appropriate response 
C) Selecting the best option for the organization 
D) Comparing the ethical issue to the code of ethics

Question 2

With standards of behavior specified in the code of ethics,along with the punishment served for failing to follow those standards,an organization's ethics program can become widely accepted quickly.

Accepted Answer

A) True 
 B)False

Question 3

A company's commitment to ethical behavior impacts ______ of management and _____.

Accepted Answer

A) only the lower level; those departments that deal directly with customers 
B) the middle level; those departments that deal directly with customers 
C) every level; every department of the organization. 
D) every level; departments that deal directly with customers

Question 4

The threat of punishment must be balanced with promised ______________ for successful behavior.

Accepted Answer

The answer of The threat of punishment must be balanced...

Question 5

Discuss the difference between reactive and proactive ethical policies.

Accepted Answer

The answer of Discuss the difference between reactive and proactive...

Question 6

According to the Ethics and Compliance Officers Association survey,79% document that a CEOs chief responsibility is the management of program documentation.

Accepted Answer

A) True 
 B)False

Question 7

Typically,it is difficult for the code of ethics to become taken for granted,so other business issues normally do not to take priority over the code.

Accepted Answer

A) True 
 B)False

Question 8

A code of ethics is a guide for employees that covers every possible event.

Accepted Answer

A) True 
 B)False

Question 9

For an ethical culture to be ___________________,it has to persist within the operational policies of the organization long after public scandal or the latest management buzzword.

Accepted Answer

The answer of For an ethical culture to be ___________________,it...

Question 10

Discuss what each department of the organization can do to support the organization's published code of ethics.

Accepted Answer

The answer of Discuss what each department of the organization...

Question 11

The real test of any company's ethics policy comes when one of your employees is presented with a potentially unethical situation.

Accepted Answer

A) True 
 B)False

Question 12

When a company develops a clear sign of what its stands for as an ethical organization,it has developed ____________________ ethical policies.

Accepted Answer

The answer of When a company develops a clear sign...

Question 13

What steps can be taken to create an ethical culture that is sustainable?

Accepted Answer

The answer of What steps can be taken to create...

Question 14

The threat of punishment must be ______.

Accepted Answer

A) delivered fairly 
B) congruent with the company's ethics 
C) balanced with promised rewards for successful behavior 
D) delivered equally

Question 15

In order to build a reputation of trust and commitment to customers,a company should seldom share the message of doing the right thing for all of its stakeholders with some of its stakeholders outside the company.

Accepted Answer

A) True 
 B)False

Question 16

Any organization's commitment to ethical performance must be watched constantly.

Accepted Answer

A) True 
 B)False

Question 17

For an ethical culture to be _____,it has to persist within the operational policies of the organization long after public scandal or the latest management buzzword.

Accepted Answer

A) memorable 
B) sustainable 
C) effective 
D) efficient

Question 18

Discuss the qualities of transparency.

Accepted Answer

The answer of Discuss the qualities of transparency....

Question 19

The hiring of an ethics officer represents a formal commitment to the management and leadership of an organization's ethics program.

Accepted Answer

A) True 
 B)False

Question 20

The increased attention of corporate scandals has provided only positive results.

Accepted Answer

A) True 
 B)False

Exam 10: Making It Stick - Doing Whats Right in a Competitive Market

Which of the following is NOT an objective of departmental ethics training?

With standards of behavior specified in the code of ethics,along with the punishment served for failing to follow those standards,an organization's ethics program can become widely accepted quickly.

A company's commitment to ethical behavior impacts __ of management and _.

The threat of punishment must be balanced with promised ______________ for successful behavior.

Discuss the difference between reactive and proactive ethical policies.

According to the Ethics and Compliance Officers Association survey,79% document that a CEOs chief responsibility is the management of program documentation.

Typically,it is difficult for the code of ethics to become taken for granted,so other business issues normally do not to take priority over the code.

A code of ethics is a guide for employees that covers every possible event.

For an ethical culture to be ___________________,it has to persist within the operational policies of the organization long after public scandal or the latest management buzzword.

Discuss what each department of the organization can do to support the organization's published code of ethics.

The real test of any company's ethics policy comes when one of your employees is presented with a potentially unethical situation.

When a company develops a clear sign of what its stands for as an ethical organization,it has developed ____________________ ethical policies.

What steps can be taken to create an ethical culture that is sustainable?

The threat of punishment must be ______.

In order to build a reputation of trust and commitment to customers,a company should seldom share the message of doing the right thing for all of its stakeholders with some of its stakeholders outside the company.

Any organization's commitment to ethical performance must be watched constantly.

For an ethical culture to be _____,it has to persist within the operational policies of the organization long after public scandal or the latest management buzzword.

Discuss the qualities of transparency.

The hiring of an ethics officer represents a formal commitment to the management and leadership of an organization's ethics program.

The increased attention of corporate scandals has provided only positive results.