Question 1

The dean believes a professor's job is to write grants,the professor believes the position is dedicated to research and the student believes professors should devote themselves to excellence in teaching.This situation is an example of __________.

Accepted Answer

A)  intraperception conflict
B)  different role perceptions
C)  perception error
D)  perception distortions B

Question 2

In the ___________ stage of group development,group members are trying out behaviors and testing their position.

Accepted Answer

A)  forming
B)  storming
C)  norming
D)  performing A

Question 3

Norms may apply to every group member or to only some group members.

Accepted Answer

A) True 
 B)False  True

Question 4

Why do organizations form teams? Describe four reasons why teams may be beneficial to organizations.

Accepted Answer

The answer of Why do organizations form teams? Describe four...

Question 5

Pat is a sheriff and is tasked with enforcing eviction orders.Pat has been ordered to serve an eviction notice on the family of a childhood friend,facing that eviction due to medical issues.Pat feels that serving this eviction notice violates his personal values.This may be an example of ___________ conflict.

Accepted Answer

A)  person-role
B)  intrarole
C)  interrole
D)  person-organization

Question 6

Describe the difference between groups and teams.

Accepted Answer

The answer of Describe the difference between groups and teams....

Question 7

Typically,the ___________ holds control over the determination and assignment of work to be performed,choice of operating procedures,and allocation of resources.

Accepted Answer

A)  "new team"
B)  super team
C)  self-directed work team
D)  skunk-team

Question 8

While groups can satisfy social needs,esteem needs generally cannot be met by group membership.

Accepted Answer

A) True 
 B)False

Question 9

Andy is a medical director at a local hospital.She is responsible for meeting an aggressive budget while providing indigent medical care.She may be experiencing ___________ conflict.

Accepted Answer

A)  person-role
B)  intrarole
C)  interrole
D)  person-organization

Question 10

What are four characteristics that make group membership attractive to individuals?

Accepted Answer

The answer of What are four characteristics that make group...

Question 11

Groupthink may result from high levels of cohesiveness.

Accepted Answer

A) True 
 B)False

Question 12

The final stage in the five-stage model of group development is performing.

Accepted Answer

A) True 
 B)False

Question 13

What is a role? Describe the three specific and potentially conflicting roles may influence individual behavior.

Accepted Answer

The answer of What is a role? Describe the three...

Question 14

The PEM model suggests the movement from phase 1 to phase 2 is about halfway between the first meeting and the final deadline.

Accepted Answer

A) True 
 B)False

Question 15

Jan and three peers report to a group supervisor.This relationship may be best described as a ___________ group.

Accepted Answer

A)  command
B)  friendship
C)  interest
D)  task

Question 16

Feelings of mistrust between members from differing departments can cause ___________ teams can take a longer time to develop than ___________ teams.

Accepted Answer

A)  problem-solving,cross-functional
B)  cross-functional,problem-solving
C)  problem-solving,self-directed
D)  skunkwork,problem-solving

Question 17

Requirements for building successful teams include: ___________.

Accepted Answer

A)  top-level commitment and provision of clear goals
B)  management-employee trust
C)  a commitment to training
D)  All of the above

Question 18

The leadership role is not a significant factor in an informal group.

Accepted Answer

A) True 
 B)False

Question 19

You have been placed on a team made up of members from marketing,sales,research and development,engineering,and human resources to design and develop marketing plans for a new project.This team may be best described as a _____________ team.

Accepted Answer

A)  challenge-solving
B)  virtual
C)  cross-functional
D)  skunkworks

Question 20

The five-stage and PEM are equally applicable to project teams and temporary groups.

Accepted Answer

A) True 
 B)False

Exam 8: Group and Team Behavior

The dean believes a professor's job is to write grants,the professor believes the position is dedicated to research and the student believes professors should devote themselves to excellence in teaching.This situation is an example of __________.

In the ___________ stage of group development,group members are trying out behaviors and testing their position.

Norms may apply to every group member or to only some group members.

Why do organizations form teams? Describe four reasons why teams may be beneficial to organizations.

Describe the difference between groups and teams.

Typically,the ___________ holds control over the determination and assignment of work to be performed,choice of operating procedures,and allocation of resources.

While groups can satisfy social needs,esteem needs generally cannot be met by group membership.

Andy is a medical director at a local hospital.She is responsible for meeting an aggressive budget while providing indigent medical care.She may be experiencing ___________ conflict.

What are four characteristics that make group membership attractive to individuals?

Groupthink may result from high levels of cohesiveness.

The final stage in the five-stage model of group development is performing.

What is a role? Describe the three specific and potentially conflicting roles may influence individual behavior.

The PEM model suggests the movement from phase 1 to phase 2 is about halfway between the first meeting and the final deadline.

Jan and three peers report to a group supervisor.This relationship may be best described as a ___________ group.

Feelings of mistrust between members from differing departments can cause _ teams can take a longer time to develop than _ teams.

Requirements for building successful teams include: ___________.

The leadership role is not a significant factor in an informal group.

You have been placed on a team made up of members from marketing,sales,research and development,engineering,and human resources to design and develop marketing plans for a new project.This team may be best described as a _____________ team.

The five-stage and PEM are equally applicable to project teams and temporary groups.