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    Excellence in Business Communication Study Set 2
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    Exam 8: Writing Routine and Positive Messages
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    In Cases When Your Company Has Made a Mistake You
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In Cases When Your Company Has Made a Mistake You

Question 88

Question 88

True/False

In cases when your company has made a mistake you must never empathize with the customer for the inconvenience faced because when it comes to taking sides,you must always be on the side of your company.

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