Multiple Choice
When sending a goodwill message _____________
A) use congratulatory messages to build goodwill with clients and colleagues.
B) make the company or situation the focus of your comments.
C) use memo format for all goodwill messages sent through interoffice mail.
D) omit any personalized details.
Correct Answer:
Verified
Correct Answer:
Verified
Q9: A claim letter written as a personal
Q10: Before volunteering someone's name as a reference,always
Q11: In a routine reply to a simply
Q12: When a potential sale is involved,after you
Q13: Fortunately,there are only a few types of
Q15: In a routine reply to a simple
Q16: It's not necessary to ask someone's permission
Q16: Explain what you should do when replying
Q18: In the past,news releases were _<br>A)typed on
Q19: Interestingly,news releases differ from other means of