Multiple Choice
_____ can be best described as the quality improvement method that involves focusing the whole organization on continuously improving every business process so it satisfies customers.
A) Lean process improvement
B) Zero-defects approach
C) Total quality management
D) Statistical process control
Correct Answer:
Verified
Correct Answer:
Verified
Q7: Dexter, a supervisor at Rensil Inc., emphasizes
Q20: Supervisors can increase their own and their
Q22: When managers start talking about improving productivity,employees
Q25: In the context of dimensions of quality,
Q28: Marc,an employee at Tezel Inc.,was assigned work
Q42: The most accurate way to apply statistical
Q53: Downtime is best defined as the time
Q54: Joseph M. Juran, one of the experts
Q68: An operator who periodically measures some aspect
Q86: What is quality control? Which two areas