Multiple Choice
All of the following are true about direct marketing EXCEPT:
A) Its role is to generate sales and leads
B) It uses advertising media to obtain a measurable action outcome
C) It is a one-way communication
D) It can be delivered by mail, fax or Internet and includes catalogs
E) It is used for obtaining feedback from potential and current customers
Correct Answer:

Verified
Correct Answer:
Verified
Q11: These are goals aimed at changing minds
Q12: The desired outcomes for specific communications are
Q13: What is the disadvantage of personal selling?<br>A)
Q14: _ can be one avenue for feedback
Q15: _ is the recognition by the buyer
Q17: Communication goals should typically be based on:<br>A)
Q18: Which of the following statements about 'building
Q19: Why is it imperative to integrate marketing
Q20: _ involves how the customer chooses to
Q21: In this step of the CRM process,a