Question 1

Employee empowerment is a passing fad.

Accepted Answer

A) True 
 B)False

Question 2

The tendency to stick to an ineffective course of action when it is unlikely that the bad situation can be reversed is

Accepted Answer

A) escalation of failure 
B) escalation of action 
C) escalation of commitment 
D) escalation of control 
E) escalation of change

Question 3

Obtaining influence with promised or actual rewards is

Accepted Answer

A) reward power 
B) legitimate power 
C) coercive power 
D) expert power 
E) referent power

Question 4

A slightly negative impact on job performance and job satisfaction occur(s) with which base(s) of power?

Accepted Answer

A) coercive power 
B) reward power 
C) both coercive and reward power 
D) both expert and referent power 
E) both reward and legitimate power

Question 5

Attacking or blaming others, developing a base of support, or praising others are examples of

Accepted Answer

A) coalition 
B) social power 
C) referent power 
D) empowerment 
E) political tactics

Question 6

A slightly positive impact on job performance and satisfaction and lowered turnover occur(s) with which base(s) of power?

Accepted Answer

A) coercive power 
B) lexpert power 
C) both expert and referent power 
D) both reward and legitimate power 
E) both coercive and social power

Question 7

Identifying and choosing solutions that lead to a desired outcome is referred to as

Accepted Answer

A) power 
B) solution providing 
C) decision making 
D) rational decision making 
E) irrational decision making

Question 8

There are two sources of intuition - expertise and

Accepted Answer

A) holistic hunches 
B) automated responses 
C) learned behaviours 
D) feelings 
E) inherent temperaments

Question 9

Women have a higher need than men for

Accepted Answer

A) legitimate power 
B) reward power 
C) referent power 
D) socialized power 
E) expert power

Question 10

The first level of political action is

Accepted Answer

A) the network level 
B) the coalition level 
C) the individual level 
D) the organization level 
E) the employee level

Question 11

Decisions that are made to meet minimum requirements are referred to as

Accepted Answer

A) directive 
B) conceptual 
C) satisficing 
D) settling 
E) compromising

Question 12

The network level is the 2nd level of political action within an organization.

Accepted Answer

A) True 
 B)False

Question 13

Political manoeuvring is triggered primarily by uncertainty.

Accepted Answer

A) True 
 B)False

Question 14

Legitimate power is obtaining compliance with the promise of rewards that a superior can give.

Accepted Answer

A) True 
 B)False

Question 15

Providing minimal feedback about project completion and associated costs will reduce escalation of commitment.

Accepted Answer

A) True 
 B)False

Question 16

French and Raven developed the

Accepted Answer

A) three bases of power 
B) four bases of power 
C) five bases of power 
D) six bases of power 
E) None of the responses are correct

Question 17

Directive, analytical, conceptual, and behavioural are all

Accepted Answer

A) types of political conflict 
B) stages in decision making 
C) decision making styles 
D) terms for groups or teams 
E) methods to reach an outcome

Question 18

Logrolling is political wheeling and dealing that can assist in sound thinking.

Accepted Answer

A) True 
 B)False

Question 19

Personalized power is directed at helping oneself.

Accepted Answer

A) True 
 B)False

Question 20

An informal group bound together by active pursuit of a single goal is a

Accepted Answer

A) coalition 
B) network 
C) organization 
D) department 
E) group

Exam 9: Power and Influence in the Workplace

Employee empowerment is a passing fad.

The tendency to stick to an ineffective course of action when it is unlikely that the bad situation can be reversed is

Obtaining influence with promised or actual rewards is

A slightly negative impact on job performance and job satisfaction occur(s) with which base(s) of power?

Attacking or blaming others, developing a base of support, or praising others are examples of

A slightly positive impact on job performance and satisfaction and lowered turnover occur(s) with which base(s) of power?

Identifying and choosing solutions that lead to a desired outcome is referred to as

There are two sources of intuition - expertise and

Women have a higher need than men for

The first level of political action is

Decisions that are made to meet minimum requirements are referred to as

The network level is the 2^nd level of political action within an organization.

Political manoeuvring is triggered primarily by uncertainty.

Legitimate power is obtaining compliance with the promise of rewards that a superior can give.

Providing minimal feedback about project completion and associated costs will reduce escalation of commitment.

French and Raven developed the

Directive, analytical, conceptual, and behavioural are all

Logrolling is political wheeling and dealing that can assist in sound thinking.

Personalized power is directed at helping oneself.

An informal group bound together by active pursuit of a single goal is a