Question 1

_______ is a mode of thinking that people engage in when they are deeply involved in a cohesive in-group, when members' strivings for unanimity override their motivation to realistically appraise alternative courses of action.

Accepted Answer

A)  Brainstorming 
B)  Brainwriting 
C)  Brainwashing 
D)  Groupthink 
E)  Goal displacement

Question 2

The _______ model of decision making explains how managers should make decisions.

Accepted Answer

A)  Intuition 
B)  Satisficing 
C)  Holistic 
D)  Evidence-based 
E)  Rational

Question 3

A PERT chart is a graphic representation of the process underlying decisions.

Accepted Answer

A) True 
 B)False

Question 4

Making judgments or decisions that come to mind on their own, without explicit awareness of the evoking cues and without explicit evaluation of the validity of those cues, is called:

Accepted Answer

A)  Satisficing 
B)  Rationalizing 
C)  Intuition 
D)  Explicit knowledge 
E)  Evidence-based decision making

Question 5

A person with a low tolerance for ambiguity who is oriented toward task and technical concerns when making a decision is known as:

Accepted Answer

A)  Analytical 
B)  Conceptual 
C)  Directive 
D)  Behavioral 
E)  Consultative

Question 6

Intuitive processes are influenced by:

Accepted Answer

A)  Expertise and feelings 
B)  Managerial style 
C)  Rational processes 
D)  Formal and informal guidelines 
E)  Optimizing and satisficing

Question 7

________ models of decision making explain how managers actually make decisions.

Accepted Answer

A)  Rational 
B)  Nonrational 
C)  Optimizing 
D)  Normative 
E)  Alternative

Question 8

Nonrational models of decision making explain how managers actually make decisions.

Accepted Answer

A) True 
 B)False

Question 9

Individuals who are directive in decision-making style:

Accepted Answer

A)  Risk being autocratic and focusing on the short term 
B)  Sometimes overanalyze situations 
C)  Rely on intuition and discussions with others to acquire information 
D)  Are good at finding creative solutions to problems 
E)  Have a tendency to avoid conflict

Question 10

What is "groupthink"? What causes it? How would a manager be able to recognize that groupthink is occurring?

Accepted Answer

The answer of What is "groupthink"? What causes it? How...

Question 11

A manager of an advertising firm appointed two employees to strike an advertising deal with one of their big clients. They were chosen as they had made a similar agreement previously with another client. Which of the following biases was the manager engaging in?

Accepted Answer

A)  Representativeness 
B)  Anchoring 
C)  Framing bias 
D)  Fundamental attribution error 
E)  Self-serving bias

Question 12

The first stage of the creative performance behavior process is:

Accepted Answer

A)  Problem formulation/definition 
B)  Preparation/information gathering 
C)  Idea generation 
D)  Idea evaluation 
E)  Idea validation

Question 13

The forms of intuition are:

Accepted Answer

A)  Tacit and explicit 
B)  Formal and informal 
C)  Rational and nonrational 
D)  Holistic hunches and automated experiences 
E)  Directive and analytical

Question 14

The first step in Bagley's decision tree is, "Does the proposed action maximize shareholder value?"

Accepted Answer

A) True 
 B)False

Question 15

Instinct, insight, and intuition are synonymous; that is, they are the same thing.

Accepted Answer

A) True 
 B)False

Question 16

Individuals who are analytical in decision-making style:

Accepted Answer

A)  Are action oriented and decisive 
B)  Take longer to make decisions 
C)  Rely on intuition and discussions with others to acquire information 
D)  Are good at finding creative solutions to problems 
E)  Have a tendency to avoid conflict

Question 17

__________ represent(s) cognitive shortcuts or biases that are used to simplify the process of making decisions.

Accepted Answer

A)  Normative intuitions 
B)  Judgmental heuristics 
C)  Holistic hunches 
D)  Explicit knowledge 
E)  Tacit knowledge

Question 18

Which of the following is not a disadvantage of group decision making?

Accepted Answer

A)  More possible approaches to the problem 
B)  Groupthink 
C)  Goal displacement 
D)  A few people dominate 
E)  Social pressure

Question 19

Normative intuition represents the notion that decision makers are restricted by a variety of constraints when making decisions.

Accepted Answer

A) True 
 B)False

Question 20

The extent to which a person has a high need for structure or control in his or her life is known as that person's tolerance for ambiguity.

Accepted Answer

A) True 
 B)False

Exam 11: Decision Making and Creativity

_______ is a mode of thinking that people engage in when they are deeply involved in a cohesive in-group, when members' strivings for unanimity override their motivation to realistically appraise alternative courses of action.

The _______ model of decision making explains how managers should make decisions.

A PERT chart is a graphic representation of the process underlying decisions.

Making judgments or decisions that come to mind on their own, without explicit awareness of the evoking cues and without explicit evaluation of the validity of those cues, is called:

A person with a low tolerance for ambiguity who is oriented toward task and technical concerns when making a decision is known as:

Intuitive processes are influenced by:

________ models of decision making explain how managers actually make decisions.

Nonrational models of decision making explain how managers actually make decisions.

Individuals who are directive in decision-making style:

What is "groupthink"? What causes it? How would a manager be able to recognize that groupthink is occurring?

A manager of an advertising firm appointed two employees to strike an advertising deal with one of their big clients. They were chosen as they had made a similar agreement previously with another client. Which of the following biases was the manager engaging in?

The first stage of the creative performance behavior process is:

The forms of intuition are:

The first step in Bagley's decision tree is, "Does the proposed action maximize shareholder value?"

Instinct, insight, and intuition are synonymous; that is, they are the same thing.

Individuals who are analytical in decision-making style:

__________ represent(s) cognitive shortcuts or biases that are used to simplify the process of making decisions.

Which of the following is not a disadvantage of group decision making?

Normative intuition represents the notion that decision makers are restricted by a variety of constraints when making decisions.

The extent to which a person has a high need for structure or control in his or her life is known as that person's tolerance for ambiguity.