You Are a Nurse Who Dreams of Working in a Setting

Multiple Choice

You are a nurse who dreams of working in a setting where excellent care is given.You observe,however,that more and more patients and families are complaining that no one is attending to their needs or answering their questions.Which of the following actions would be most effective in moving toward that level of excellence of which you dream?

A) Arranging for a meeting of your nursing colleagues to discuss the problem and coming to that meeting with a list of possible solutions to consider
B) Telling the patients and families that you really would like to help but that the agency has not hired enough staff to spend more time with them
C) Writing a letter to the nurse executive or agency CEO (chief executive officer) demanding that they do something to solve this problem
D) All of the above