Question 1

Many studies define project success as meeting project scope,time,and ____________________ goals.

Accepted Answer

cost

Question 2

When using the ____,project managers exert their viewpoint at the potential expense of another viewpoint.

Accepted Answer

A)  confrontation mode
B)  compromise mode
C)  smoothing mode
D)  forcing mode D

Question 3

When using the ____,project managers retreat or withdraw from an actual or potential disagreement.

Accepted Answer

A)  confrontation mode
B)  withdrawal mode
C)  smoothing mode
D)  forcing mode B

Question 4

Communication skills training usually includes ____________________ activities in which participants learn concepts such as building rapport.

Accepted Answer

The answer of Communication skills training usually includes ____________________ activities...

Question 5

____ are a complete set of organized project records that provide an accurate history of the project.

Accepted Answer

A)  Project archives
B)  Project backups
C)  Project databases
D)  Project notes

Question 6

Project managers should lead their teams in developing norms for dealing with various types of conflicts that might arise on their projects.

Accepted Answer

A) True 
 B)False

Question 7

Instead of knowing the people working on their projects and developing a trusting relationship with them,many colleagues and managers should want to focus on getting information by reading technical documents.

Accepted Answer

A) True 
 B)False

Question 8

____ involves determining the information and communications needs of the stakeholders.

Accepted Answer

A)  Reporting performance
B)  Distributing information
C)  Managing stakeholder expectations
D)  Planning communications

Question 9

_________________________ keeps stakeholders informed about how resources are being used to achieve project objectives.

Accepted Answer

The answer of _________________________ keeps stakeholders informed about how resources...

Question 10

The communications management plan should not address frequency of communication.

Accepted Answer

A) True 
 B)False

Question 11

____ issues cause the most conflicts over the project life cycle.

Accepted Answer

A)  Project priority
B)  Staffing
C)  Cost
D)  Schedule

Question 12

There are ____ main processes in project communications management.

Accepted Answer

A)  two
B)  three
C)  four
D)  five

Question 13

The ____________________ statement clearly defines mandatory requirements and optional requirements.

Accepted Answer

The answer of The ____________________ statement clearly defines mandatory requirements...

Question 14

Do not have a meeting if there is a better way of achieving the objective at hand.

Accepted Answer

A) True 
 B)False

Question 15

Communicating badly exponentially increases the possibility of making fatal mistakes.

Accepted Answer

A) True 
 B)False

Question 16

It is common to find someone with a natural ability for both communication and technical skills.

Accepted Answer

A) True 
 B)False

Question 17

E-mail is always an appropriate medium for all types of communications.

Accepted Answer

A) True 
 B)False

Question 18

The ______________________________ includes a list of measures of success as well as priorities,expectations,and guidelines related to each measure.

Accepted Answer

The answer of The ______________________________ includes a list of measures...

Question 19

A(n)_________________________ is a reflective statement documenting important things a team has learned from working on a project.

Accepted Answer

The answer of A(n)_________________________ is a reflective statement documenting important...

Question 20

People have a tendency to want to report bad information.

Accepted Answer

A) True 
 B)False

Exam 10: Project Communications Management

Many studies define project success as meeting project scope,time,and ____________________ goals.

When using the ____,project managers exert their viewpoint at the potential expense of another viewpoint.

When using the ____,project managers retreat or withdraw from an actual or potential disagreement.

Communication skills training usually includes ____________________ activities in which participants learn concepts such as building rapport.

____ are a complete set of organized project records that provide an accurate history of the project.

Project managers should lead their teams in developing norms for dealing with various types of conflicts that might arise on their projects.

Instead of knowing the people working on their projects and developing a trusting relationship with them,many colleagues and managers should want to focus on getting information by reading technical documents.

____ involves determining the information and communications needs of the stakeholders.

_________________________ keeps stakeholders informed about how resources are being used to achieve project objectives.

The communications management plan should not address frequency of communication.

____ issues cause the most conflicts over the project life cycle.

There are ____ main processes in project communications management.

The ____________________ statement clearly defines mandatory requirements and optional requirements.

Do not have a meeting if there is a better way of achieving the objective at hand.

Communicating badly exponentially increases the possibility of making fatal mistakes.

It is common to find someone with a natural ability for both communication and technical skills.

E-mail is always an appropriate medium for all types of communications.

The ______________________________ includes a list of measures of success as well as priorities,expectations,and guidelines related to each measure.

A(n)_________________________ is a reflective statement documenting important things a team has learned from working on a project.

People have a tendency to want to report bad information.