Multiple Choice
The most obvious reason for increased importance for high-quality customer service is ____.
A) greater competition
B) a more diverse customer base
C) stricter government rules
D) greater cultural diversity
Correct Answer:

Verified
Correct Answer:
Verified
Related Questions
Q78: Suggest practices that companies can employ to
Q79: Why are bad news skills important?
Q80: The Golden Rule of ethical customer service
Q81: Instead of using your energy to show
Q82: One effective way of dealing with customers
Q84: Empathy is the ability to put yourself
Q85: An external customer is the person who
Q86: One of the most accepted and effective
Q87: The self-esteem trap is best described as:<br>A)the
Q88: Customer complaints should be encouraged as they