Multiple Choice
Which of the following statements is true of customer needs?
A) Each customer has basic human needs that are unique.
B) Every customer's needs include being treated fairly.
C) Understanding the customer as a person just like yourself makes it difficult to anticipate his or her needs.
D) If a customer does not have a thorough understanding of what his or her own needs are, you should consider revising your product and service offerings.
Correct Answer:

Verified
Correct Answer:
Verified
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