According to John Kotter, When Managers Want to Create a Cross-Functional

Multiple Choice

According to John Kotter, when managers want to create a cross-functional, cross-level group of people with enough power to lead the change, they should:

A) communicate the change vision.
B) create a guiding coalition.
C) develop a vision and strategy.
D) generate short-term wins.
E) establish a sense of urgency.