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_____ Is an Alternative Dispute Resolution Technique Where Someone Who

Question 95

Multiple Choice

_____ is an alternative dispute resolution technique where someone who works for the organization, and is widely respected and trusted by his or her co-workers, hears grievances on a confidential basis and attempts to arrange a solution.


A) Ombudsman
B) Peer review
C) Conciliation
D) Mediation
E) Arbitration

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