Mark, the Business Head of a Firm, Wanted to Give

Multiple Choice

Mark, the business head of a firm, wanted to give New Year's gifts to his employees. He discussed with his colleagues and decided to gift office leather bags. Mark stated that he did not want to give cheap bags, while a few employees said that they did not want exorbitantly priced designer name bags. Identify the step of added-value negotiation used in this situation.

A) Clarify interests
B) Identify options
C) Design alternative deal packages
D) Select a deal
E) Perfect the deal