Sharon Observes Her Co-Worker Robert Being Rude to a Newcomer

Multiple Choice

Sharon observes her co-worker Robert being rude to a newcomer. She has seen this behavior in Robert whenever the company hires new people. She decides that Robert is being a bully and asks him to stop. Which of the following stages of information processing has Sharon just undergone?

A) Selective attention/comprehension
B) Encoding and simplification
C) Storage and retention
D) Retrieval and response
E) Implicit cognition