Multiple Choice
What type of measures would not be used if a rater were using a direct index approach to evaluating the work of a delivery truck driver?
A) the average number of deliveries made in a single day
B) the number of complaints about late deliveries
C) the average time spent in delivering a package from the company to the customer
D) the driver's friendliness
E) the number of days the driver was late getting to work
Correct Answer:

Verified
Correct Answer:
Verified
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