Sean Relocated to Take a New Job,and When He Got

Multiple Choice

Sean relocated to take a new job,and when he got sick he needed to find a doctor.He discovered during the visit that he didn't like the one he had chosen,and he knew he'd never go back to that doctor.From a marketing perspective,his situation highlights one of the key differences between products and services,known as

A) intangibility.
B) professional competence.
C) perishability.
D) inseparability.
E) heterogeneity.