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Matt Was Passionate About Hollister

Question 109

Multiple Choice

Matt was passionate about Hollister.It was the only place he'd buy his clothes.If anyone asked him about clothes,he would talk for what seemed like hours about why he only shopped there.From a strictly marketing perspective,this word of mouth is an element of


A) social marketing.
B) brand loyalty.
C) self-actualization.
D) motivation.
E) brand extension.

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