Harriet Works at Good Steaks,a Local Bar and Restaurant

Multiple Choice

Harriet works at Good Steaks,a local bar and restaurant.Her manager is always barking orders at her,saying she needs to move faster,be nicer to the customers,do her share,etc.Harriet starts to come in to work late,and tries to schedule shifts when the manager isn't in.She doesn't even smile at the customers much.Harriet is reacting to

A) dysfunctional conflict.
B) incivility.
C) devil's advocacy.
D) imbalance.
E) stress.