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Nate Is a Manager at a Small Appliance Store

Question 30

Multiple Choice

Nate is a manager at a small appliance store.He is working with an unhappy customer who is yelling at him.Nate's policy on handling customer complaints is to give the customer what they want even at a cost to the company.This represents the _________ handling style.


A) compromising
B) integrating
C) obliging
D) avoiding
E) dominating

Correct Answer:

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