Mark,the Business Head of a Firm,wanted to Give New Year's

Multiple Choice

Mark,the business head of a firm,wanted to give New Year's gifts to his employees.He discussed this with his employees and decided to give leather computer bags.Mark stated that he did not want to give cheap bags,while a few employees said that they did not want exorbitantly priced designer name bags.Identify the step of added-value negotiation used in this situation.

A) clarify interests
B) identify options
C) design alternative deal packages
D) select a deal
E) perfect the deal